Privacy Policy

BIXZUV

Privacy Policy

This Privacy Policy explains how BIXZUV handles personal information when you visit, interact with, or purchase from bixzuv.com.

Brand: BIXZUV
Website: bixzuv.com
Legal Company Name: Guangzhou Zhixuan Trading Co., Ltd.
Owner: Liu Zhiyu
Email: service@bixzuv.com

1. Information We Receive

Depending on how you use our website, we may receive information such as your name, billing and shipping address, email address, telephone number when provided, order information, transaction information, payment-related information processed by payment providers, customer service communications, and information generated by your device or browser.

2. How Information Is Used

Information may be used to process and fulfill orders, provide shipping and tracking updates, handle returns and refunds, respond to customer inquiries, communicate about purchases or account activity, improve our website and services, detect and investigate fraud or security issues, maintain business records, meet legal obligations, and provide permitted marketing communications.

3. Payment Information

Payments are handled through payment methods and service providers available during checkout. Complete payment card information may be processed directly by the applicable payment provider rather than stored directly by BIXZUV.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to support store functionality, remember preferences, understand website performance, maintain security, and improve the shopping experience. Browser settings may allow you to restrict or remove cookies, although certain website functions may be affected.

5. Sharing Information

Personal information may be shared with service providers when reasonably necessary to operate the store, including providers supporting website functionality, payment processing, order fulfillment, shipping and tracking, security, fraud prevention, customer support, analytics, and applicable marketing services.

Information may also be disclosed when required by applicable law, regulation, legal process, or a valid governmental request.

6. International Processing

Because customers, service providers, payment providers, and fulfillment partners may operate in different locations, information may be processed or stored outside your country or region, subject to applicable legal requirements.

7. Data Retention

Personal information may be retained for as long as reasonably necessary for order administration, customer service, fraud prevention, recordkeeping, dispute handling, and legal compliance.

8. Data Security

Reasonable administrative and technical measures are used to protect personal information against unauthorized access, misuse, loss, or disclosure. No electronic transmission or storage method can be guaranteed to be completely secure.

9. Privacy Rights

Depending on your jurisdiction, you may have rights relating to your personal information, including rights to request access, correction, deletion, or other legally available choices.

Privacy requests may be submitted to service@bixzuv.com. We may need to verify a request before processing it.

10. Children's Privacy

Our website is intended for general retail customers and is not designed for the intentional collection of children's personal information in violation of applicable law.

11. Third-Party Links

BIXZUV may provide links to third-party websites or services. Their privacy practices are governed by their own policies.

12. Changes to This Policy

This Privacy Policy may be updated when necessary to reflect changes in our services, business practices, or applicable requirements. The current version will be posted on this page.

13. Contact Information

Brand: BIXZUV

Legal Company Name: Guangzhou Zhixuan Trading Co., Ltd.

Owner: Liu Zhiyu

Business Address: Room 202, Building 1, No. 96 Banhe Road, Huangpu District, Guangzhou, Guangdong, China, J317

Website: bixzuv.com

Email: service@bixzuv.com